Frequently Asked Questions

Is cash on delivery (COD) available?

How do I place a return/exchange request?

Are there any additional charges for returns and exchanges?

How long will my order take to arrive?

How will I know if my order is placed?

What happens if my shipment does not get delivered on time?

Are there any shipping charges on delivery?

Do you ship outside India?

How can I cancel an order?

How do I return/exchange a product?

What if I receive a damaged product?

Can I return all orders?

When will I get my refund?

How do I get my refund on discounted items?

How do I get my refund for prepaid orders?

How do I get my refund for COD orders?

How do I check the status of my returned order?

How do I determine the correct size for me?

My payment was deducted from my bank account, but the order was not placed. What should I do?